About Us
Careers at Fairview Animal Hospital
We are a family-run practice, and as such we expect to conduct business as we would in our personal lives — with compassion, honesty, integrity, and dedication.
Fairview Animal Hospital
Veterinary Careers
Our business opened in 2002 with just 2 employees and a dream. Thanks to this amazing community and our love of animals, we’ve built into a thriving business with 5 doctors. Working in a veterinary clinic has its challenges, but the rewards far outweigh the hard times. Our pets can’t speak to us and tell us what hurts. Being able to connect with an animal to determine the nature of an illness or injury takes many skills. Using those skills to help restore a pet’s health brings great joy that makes all of the stressful times worthwhile.
Please feel free to contact us today to learn more about our hospital.
Client Service Representative
In addition to routine wellness care for small animals, we also offer many advanced services such as digital radiography, ultrasound, laser therapy, and more.
Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Essential Responsibilities
- Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
- Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
- Processes cash, checks, charge card payments and credit account payments.
- Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
- Assists in the updating of client/patient files, as needed.
- Prepares and sends client correspondence.
- Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
- Performs a backup of the computer system on a regular basis, as directed.
- Performs and oversees the performance of posting daily business.
- Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
- Answers incoming telephone calls applying proper telephone etiquette.
- Presents clients with medications, instructions, new client kits and any other take home items.
- Handles emergency situations with great care, patience, and following established clinic policies and procedures.
- Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
- Ability to work on weekends as required
- High school diploma or equivalent
- Previous veterinary experience preferred
- Client satisfaction references preferred
- Practices OSHA safety techniques including proper PPE
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $14.00 – USD $16.00 /Hr.
Veterinary Technician
Hours of Operation: Monday-Friday 7:30 am-5:30 pm; Saturdays 8:00 am-1:00 pm
Pay Range: $14-$15 – non licensed, based on experience. $15-$17 for experience/licensed
We are proud to offer our teammates comprehensive benefits:
- Medical, Dental, and Vision insurance
- Disability insurance
- Life insurance
- Paid time off
- 401(k) with match
- Personal pet care discount
- Flexible schedule
- On the job training
Essential Functions:
- Able to perform basic animal handling and restraint
- Be able to accurately position for radiographs
- Assist veterinarians in the practice of veterinary medicine and surgery
- Perform in-hospital lab testing and prepare specimens for outside labs
- Assist veterinarians in outpatient exams by taking histories, vital signs, and weights as well as providing client education
- Collect and prepare diagnostic samples
- Anesthesia monitoring
- Assist in maintaining practice equipment
- Assist veterinarian performing surgery
- Assist veterinarians in any other assigned tasks
- Maintain cleanliness of surgery suite, treatment area, and exams rooms for all surfaces
- Support DEA compliance as it relates to the role
- Any other duties as assigned
Requirements/Qualifications
- Previous veterinary medicine experience
- High school diploma or equivalent
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
- Practice OSHA safety techniques including proper PPE
- Computer skills, MS office applications, etc.
Job Type: Full-time
Pay: $14.00 – $17.00 per hour
Expected hours: 37 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Veterinary: 1 year (Preferred)
License/Certification:
- Veterinary Technician Certification (Preferred)
Ability to Commute:
- Maryville, TN 37801 (Required)
Work Location: In person
Groomer
Hours of Operation: Monday-Friday 7:30 am-5:30 pm; Saturdays 8:00 am-1:00 pm
Pay: 50% commission + $8-$10 per hour for cleaning
We are proud to offer our teammates comprehensive benefits:
Medical, Dental, and Vision insurance
Disability insurance
Life insurance
Paid time off
401(k) with match
Personal pet care discount
Scrubs provided
CE allowance for licensed technicians
Flexible schedule
Essential Functions:·
Admits patients noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
Determines any veterinary services required during the client’s visit. In accordance with hospital operating instructions, determines care required in agreement with the individual needs and circumstances of the patients.
Observes patient appearance and activity for general physical condition, obvious signs of illness, disease and discontent. Parts patient’s hair to check for ticks, fleas, red, sore or inflamed areas and any lumps. Reports signs of illness, disease, injury or unusual activity to veterinary technicians or veterinarians.
Appropriately handles patients and as needed, properly restrains hard-to-control patients.
Performs bathing services, including shampooing and drying.
Performs grooming services, including brushing, clipping, hand scissoring, trimming and shaping the patient’s coat. Appropriately shapes hair using knowledge of patient characteristic, grooming techniques, styles, and client’s instructions.
Stays current and up to date on new techniques and trends that client are looking for as related to provided services.
Provides medication (when instructed) and general cleansing, parasite control baths, pedicures, medicated dips (when instructed) and ear cleansing, as required for each patient.
Applies technical knowledge of products and medications sold, including dietary products. Explains and educates clients on products and answers questions regarding product purchase/use.
Performs work according to established methods specified in practice procedure manual or following special instructions.
Performs all general maintenance of grooming room and yard; cleans and disinfects cages, tubs, grooming tables, and yard at least once daily. Vacuums and mops floor; empties trash; cleans clipper blades, scissors and brushes after use; performs monthly dryer and clipper maintenance.
Delivers final groomed patient to client and ensures satisfaction. Appropriately addresses concerns.
Where applicable, trains, supervises, and assists the Grooming Assistant in their performance of a variety of service functions. Sets performance standards and monitor performance. Conducts timely performance evaluations.
Performs other duties as assigned.
Requirements/Qualifications
Previous veterinary medicine experience
High school diploma or equivalent
Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
Practice OSHA safety techniques including proper PPE
Computer skills, MS office applications, etc.
Job Type: Full-time
Pay: $8.00 – $10.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Supplemental pay types:
Bonus opportunities
Commission pay
Experience:
Grooming: 1 year (Required)
Ability to Commute:
Maryville, TN 37801 (Required)
Work Location: In person
Vet Tech Externship
In addition to routine wellness care for small animals, we also offer many advanced services such as digital radiography, ultrasound, laser therapy, and more.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Veterinary Student Externship
In addition to routine wellness care for small animals, we also offer many advanced services such as digital radiography, ultrasound, laser therapy, and more.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School